Spam is defined as unsolicited, irrelevant, or excessive messages sent in bulk, often for commercial or promotional purposes. This section explains that spam typically involves sending identical or similar messages to numerous recipients who did not request or consent to receive them. Spam can clutter inboxes, dilute the effectiveness of genuine communications, and negatively impact the user experience. The description also clarifies that spam may include deceptive content or phishing attempts aimed at collecting personal information. By understanding this definition, everyone involved can better identify and avoid practices that may be considered spam.
This section specifies the approved methods and channels for sending communications related to TEFL training. Authorized channels include official email addresses designated for TEFL communications, registered mailing lists, and verified social media accounts managed by the organization. It is important that all outreach efforts utilize these approved channels to ensure messages are delivered securely and reliably. This helps prevent unauthorized or insecure communications that could lead to spam. Additionally, the policy ensures that communication remains consistent and professional across all platforms.
Our clients agree not to send text messages or commercial emails via our system unless the recipient has opted-in to receive such messages from the client in the manner required by any applicable law. For any opt-in list of email addresses or phone numbers used in Tefl Training system, clients agree to provide us with the source of the addresses/numbers, the method used for recipient opt-in, and details surrounding the process used, and whatever other information relates to the transaction or sign-up process used. This includes, but isn’t limited to, date and time of sign up, IP address of signup, website signed up from, disclosures provided in connection with the signup, manner of obtaining agreement, and whatever other information the client asked of the recipient at point of sign up.
Our clients certify that they will not use rented, traded, or purchased lists, email append lists, or any list that contains email addresses/phone numbers captured in any other method than express, client-specific opt-in when using our system to send text messages or commercial emails. The use of opt-out lists for such communications is prohibited in our system. Tefl Training retains the right to review client lists and emails/text messages to verify that clients are abiding by the privacy and permission policies set forth herein. Our clients are required to comply with our policies and all applicable laws.
Under this policy, several activities are strictly prohibited. These include sending unsolicited emails to individuals who have not opted in to receive communications, using purchased or rented email lists, and distributing promotional content that is not directly related to the TEFL program. Additionally, engaging in deceptive practices such as impersonating another person or organization in email communications is forbidden. These prohibitions are designed to prevent the misuse of email channels and to protect recipients from intrusive and potentially harmful communications. Adherence to these rules is essential for preserving the professional standards of the TEFL program and ensuring a respectful communication environment.
Acceptable use of email within the TEFL program involves sending messages that are relevant, targeted, and necessary for the effective functioning of the training program. Emails should be used primarily for communication related to course content, scheduling, feedback, and administrative matters. It is important to obtain consent before sending marketing or promotional emails and to respect the preferences of recipients regarding the frequency and nature of communication. Additionally, email content should be professional, clear, and concise to facilitate effective communication. By following these guidelines, all participants can contribute to a well-organized and efficient communication process that supports the goals of the TEFL program.
If a participant encounters spam or suspects that their email account has been compromised, they should follow a clear set of procedures to address the issue. Initially, individuals should report the spam to the IT support team or designated contact person as soon as possible. They should provide details about the spam message, including the sender’s email address, the subject line, and any relevant content. Participants should also follow any additional instructions provided by the IT department for managing or blocking spam. Reporting mechanisms are designed to ensure that spam issues are addressed promptly and that appropriate measures are taken to prevent future occurrences.
Violations of the antispam policy can result in various consequences depending on the nature and severity of the infraction. Initial violations may result in a warning or mandatory training on the policy. Repeated or severe breaches may lead to more serious actions, such as suspension of email privileges, formal disciplinary action, or termination from the TEFL program. The purpose of these consequences is to reinforce the importance of adhering to the policy and to deter behavior that undermines the program’s integrity. All participants are expected to understand and comply with the policy to maintain a respectful and professional communication environment.
The antispam policy will be reviewed and updated regularly to ensure that it remains effective and relevant in addressing new types of spam and evolving communication practices. This review process involves evaluating the policy’s effectiveness, incorporating feedback from participants, and making necessary adjustments based on changes in technology or legal requirements. Updates to the policy will be communicated to all participants through official channels, such as email notifications or training sessions. By keeping the policy current, the TEFL program ensures that it continues to provide robust protection against spam and supports the effective management of email communications.
To ensure that all participants understand and adhere to the antispam policy, training and awareness programs will be provided. These may include workshops, informational materials, and online resources that explain the policy’s provisions and best practices for managing email communications. Participants will learn about the types of communications considered spam, how to report spam, and the importance of maintaining a professional email environment. Regular training sessions and updates will help reinforce the policy and keep everyone informed about new developments. This proactive approach aims to build a culture of compliance and awareness regarding email usage.
